How to Search for and Book a Holiday with BookNow

BookNow travel guides • Booking guide

A successful holiday begins with a few simple decisions: where you want to go, when, for how many nights and who is travelling. Before you start searching, set an overall budget and identify the things you do not want to compromise on. A couple looking for a relaxing weekend will have different needs from a family with children or travellers planning a longer, multi-stop itinerary.

Prepare the details before you search

Write down your travel dates, the number of adults, the children’s ages at the time of travel and how many rooms you need. If your dates are flexible, note which days can change. Include requests such as connecting rooms, accessibility, airport transfers or additional baggage. A special request should only be treated as confirmed once the appropriate confirmation has been received.

Compare the same holiday

When comparing two hotel offers, make sure they cover the same dates, travellers and room category. A sea-view room is different from a standard room, and breakfast can affect the total cost. Check taxes, charges payable at the property and cancellation conditions too. An advertised starting price alone is not enough for a meaningful comparison.

Look beyond the flight price

Check the airports, departure and arrival times, connection lengths and the airline operating each flight segment. Confirm the baggage allowance and the change and cancellation conditions for the ticket you select. If you combine separate bookings, understand how a change to one could affect the rest of your journey.

Pause for a final check before payment

Review passengers’ names as shown in their passports, travel dates, selected services and the total price. Read the supplier’s conditions and the relevant service terms. Do not assume that a search result or a submitted request is a final confirmation: check which document actually confirms your booking, and keep it with the relevant contact details.

When should you contact the team?

If you are unsure what the price includes, have a special request or are combining several travel services, contact BookNow with your search details. A precise enquiry makes it easier to identify what needs checking. You can begin with the booking engine or request personal planning through the website.

Frequently asked questions

Is a price found in a search held for me? Check its validity and availability before completing your booking.

Can I request a change? This depends on the booking stage and the conditions selected.

Is a balcony or particular bed type guaranteed? Only if it has been confirmed under the booking conditions.

Plan your next holiday

Prepare your destination, dates, number of travellers and main preferences, and start planning with BookNow. If anything is unclear, ask before paying so that you can choose with a full understanding of the offer.

Continue planning

• Behind the Holiday: The People and Choices at BookNow
• When Plans Change: What to Know Before and During Your Holiday